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Privacy Policy

Last updated: 30/03/2026

This Privacy Policy describes how eMotoX Sports Ltd (“we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit, use our website, make a purchase, book a service, or otherwise interact with us (collectively, the “Services”).

This includes interactions through our website at https://emotoxsports.com (the “Site”), as well as any communications with us by email, phone, or other means.

For the purposes of this Privacy Policy, “you” and “your” refers to any individual using our Services, including customers, website visitors, and any other individuals whose personal data we process.

Please read this Privacy Policy carefully to understand how we handle your personal data.

Update the following Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the “Last updated” date and take any other steps required by applicable law.

HOW WE COLLECT AND USE YOUR PERSONAL INFORMATION

To provide our Services, we collect and use personal information about you from a variety of sources, as outlined in this Privacy Policy. The type of information we collect and how we use it depends on how you interact with us, including whether you are browsing our website, making a purchase, booking a service, or contacting us.

We use your personal information for the following purposes:

    • To provide and manage our Services
      Including processing orders, delivering products, managing service bookings, and providing customer support.

    • To communicate with you
      Including responding to enquiries, sending order or service updates, and providing important information relating to your account or transactions.

    • To improve our website and Services
      Including analysing how users interact with our website (e.g. via Google Analytics and similar tools) to enhance functionality, performance, and user experience.

    • To process payments and prevent fraud
      Including working with payment providers such as PayPal, Stripe, Dojo, and Klarna to securely process transactions and detect or prevent fraudulent activity.

    • For marketing and advertising purposes
      Where permitted, to provide relevant offers, promotions, and advertisements via platforms such as Google, Meta (Facebook and Instagram), TikTok, and Pinterest.

    • To comply with legal obligations
      Including maintaining records, complying with tax and accounting requirements, and responding to lawful requests from authorities.

    • To protect our business and users
      Including enforcing our Terms of Service, preventing misuse of our website, and protecting our rights, property, and the safety of our users.

We process your personal information only where we have a lawful basis to do so under applicable data protection laws, including where it is necessary to perform a contract with you, comply with legal obligations, pursue our legitimate interests, or where you have provided consent.

WHAT PERSONAL INFORMATION WE COLLECT

The types of personal information we collect about you depend on how you interact with our website and Services, including whether you are browsing, making a purchase, booking a service, or contacting us.

When we refer to “personal information”, we mean any information that identifies you, relates to you, or can be used to identify you directly or indirectly.

We collect the following categories of personal information:

    • Contact Information
      Such as your name, email address, telephone number, and billing or shipping address.

    • Order and Transaction Information
      Including details of products purchased, service bookings, order history, and transaction confirmations.

    • Payment Information
      Payment details are processed securely by third-party providers such as PayPal, Stripe, Dojo, and Klarna. We do not store full payment card details.

    • Account Information
      Where applicable, login credentials, account preferences, and account activity.

    • Technical and Usage Information
      Including IP address, browser type, device information, pages visited, and interactions with our website. This information may be collected through cookies and similar technologies, including Google Analytics and Rank Math.

    • Marketing and Communications Data
      Including your preferences for receiving marketing, and interactions with our advertising and marketing campaigns via platforms such as Google, Meta (Facebook and Instagram), TikTok, and Pinterest.

    • Customer Support and Enquiry Information
      Including any information you provide when contacting us via email, phone, or other channels, including details of enquiries, service requests, or support issues.

The specific personal information we collect will vary depending on your interaction with us, but we will only collect information that is necessary for the purposes described in this Privacy Policy.