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Bicycle Service

Bicycle Platinum

EMXS Bicycle Platinum Service Presents - Comprehensive Precision Tuned Elite

£ 00.00

Structure & Frame
Reaming & Facing
Wheels
Drivetrain
Brakes
Cockpit Area
Suspension
Bearings
Detailing & Finish
Other

Platinum Service – Complete Overhaul & Precision Performance:

Our goal with the Platinum Service is to return your bike to the highest possible mechanical and cosmetic standard through a full strip-down, deep clean, and precision rebuild. Every major component is removed, inspected, cleaned, serviced, and reassembled with care. We go beyond adjustment, addressing wear, contamination, and hidden issues to restore performance, reliability, and longevity. This service delivers a bike that feels refreshed, refined, and ready for demanding riding.

Who it’s for:

Riders who want their bike restored to near-new condition, maximum performance, and long-term reliability.

Our goal:

To deliver a fully overhauled bike that performs at its absolute best, with every system cleaned, serviced, and set up correctly.

At this level, we focus on complete disassembly and detailed servicing rather than surface-level checks. The frame, drivetrain, wheels, braking system, cockpit, suspension, and bearings are all removed and individually serviced. Bearings are cleaned and regressed or replaced as needed, drivetrain components are deep-cleaned and precisely indexed, wheels are trued and balanced, and brakes are fully serviced for optimal power and control. We finish with careful reassembly, correct torque settings throughout, and a comprehensive test ride to fine-tune performance.

This service is ideal for high-end bikes, heavily used bikes, race bikes, or riders who want the confidence of knowing nothing has been missed.

👉 Think of Platinum as a full mechanical restoration and performance reset.

If you’re unsure whether Platinum is right for your bike, we’re always happy to assess its condition and recommend the most appropriate service based on usage, wear, and riding goals.

Final Note (Trust Our Engineers):

Our service tiers are not designed to sell unnecessary work. They are built from decades of workshop experience, focusing on what your bike genuinely needs, when it needs it — no shortcuts, no guesswork.

All mounting points and frame hardware removed, cleaned, and secured.
Frame threads inspected, cleaned and chased (BB shell, derailleur hanger, mounts).
Frame contact surface faced (mounts, bosses, accessory points).
Bottom bracket shell inspected, faced, and chased for bearing alignment.
Frame inspected for damage, fatigue, and alignment irregularities; full frame alignment check performed.

Bottom bracket shell faced and chased for bearing alignment.
Head tube reamed and faced for optimal headset alignment.
Disc brake mounts faced (IS/Post Mount) for precise calliper alignment.
Seat tube reamed for correct seat post fit.

Tyres and inner tubes inspected; air pressure set.
Rims, hubs, spokes, and nipples inspected.
Wheels trued (lateral and radial).
Wheel dish checked and corrected.
Spoke tension measured and balanced.
Cup-and-cone hub bearings serviced and adjusted; replaced as required.
Sealed hub bearings removed and replaced as required.
Axle preload set and verified.
Freehub body inspected, serviced, and lubricated.
Wheel retention systems inspected and secured.

Gears indexed, aligned, and tuned under load.
Full drivetrain stripped and ultrasonically cleaned.
Crankset, chainrings, cassette, chain, and derailleurs cleaned and inspected.
Pedals removed, cleaned, and regreased.
Derailleur hanger precisely aligned using an alignment gauge.
Bottom bracket removed; bearings cleaned or replaced as required.
Chain and cassette wear measured; wear report provided.

Brake systems fully inspected, cleaned, and aligned.
Disc brake rotors, callipers, and pads cleaned and inspected.
Rotor trueness measured and corrected.
Brake hoses and fittings inspected for wear, routing, and securement.
Full hydraulic brake bleed (front and rear).
Brake pistons cleaned, lubricated, and reset.
Callipers serviced and aligned.

Handlebars inspected and secured.
Stem removed, cleaned, and torqued to specification.
New bar tape or grips installed (standard included; upgrades optional).
Headset fully stripped; bearings replaced as required (where serviceable); reassembled and adjusted.
Controls function-tested, refined, and aligned.
Cables and hoses inspected, replaced, and routed cleanly as required.

Front suspension inspected; stanchions cleaned and lubricated.
Rear suspension inspected for function, wear, and smooth operation.
Suspension pivot bearings removed, cleaned, regreased, or replaced as required.
Suspension hardware torqued to specification.
Suspension sag measured and tuned to rider weight and riding style.

Hub bearings inspected; serviced or replaced as required.
Headset bearings inspected; serviced or replaced as required.
Bottom bracket bearings inspected; cleaned or replaced as required.
Suspension pivot bearings inspected; serviced or replaced as required.
Bearing preload checked and adjusted where applicable.

Full safety bolt check.
Test ride and performance assessment.

Overview:

Our Platinum Service is the most comprehensive service we offer, designed for riders who want their bike restored to peak mechanical condition. This service goes far beyond inspection and adjustment, incorporating deep cleaning, precision alignment, component servicing, and detailed setup across every major system. It is ideal for heavily used bikes, high-performance machines, or riders who demand maximum reliability, efficiency, and ride quality.

Structure & Frame:

What we do:

We carry out a full structural inspection of the frame and fork, checking for damage, stress marks, and alignment irregularities. All mounting points and frame hardware are removed where required, cleaned thoroughly, inspected, and reinstalled to correct torque settings. Frame threads and contact surfaces are checked to ensure components interface correctly and securely.

Why it matters:

The frame is the foundation of the bike. At Platinum level, ensuring every interface is clean, aligned, and properly secured prevents creaks, premature wear, and handling issues. This process ensures the bike tracks correctly, remains quiet under load, and provides long-term structural reliability.

Reaming & Facing (Bottom Bracket, Headset & Mounts):

What we do:

We precision ream and face the bottom bracket shell, head tube, and disc brake mounting surfaces where required. This ensures bearing seats, threaded interfaces, and brake mounts are perfectly aligned and square. Frame contact surfaces for mounts and accessories are also checked for correct seating.

Why it matters:

Reaming and facing corrects manufacturing tolerances and wear that can cause bearing drag, premature failure, brake noise, or poor braking performance. Properly faced and aligned interfaces allow bearings to run smoothly, brakes to function consistently, and components to last significantly longer.

Wheels:

What we do:

We inspect tyres and inner tubes, set precise air pressure, and carry out a full wheel assessment. Rims, hubs, spokes, nipples, and axles are inspected in detail. Wheels are trued laterally and radially, spoke tension is balanced, and hubs are serviced, cleaned, and lubricated or rebuilt as required.

Why it matters:

Wheels play a major role in stability, efficiency, and comfort. Proper spoke tension and alignment improve strength, prevent fatigue failures, and ensure smooth rolling. Hub servicing reduces friction and extends bearing life, delivering a more responsive and reliable ride.

Drivetrain:

What we do:

We fully disassemble and deep clean the drivetrain, including chain, cassette, chainrings, derailleur components, and bottom bracket. All drivetrain bearings are cleaned, inspected, lubricated, or replaced as needed. Gears are precisely indexed and tested under load, and wear levels are assessed and reported.

Why it matters:

A clean, correctly aligned drivetrain shifts more smoothly, runs quieter, and lasts longer. Removing contamination and restoring proper lubrication reduces friction and wear, improving efficiency and ensuring consistent performance under power.

Braking:

What we do:

We fully service the braking system, including callipers, levers, hoses or cables, pads, and rotors. Disc brake rotors are checked for trueness and resurfaced where necessary. Brake pistons are cleaned, lubricated, and reset, and braking systems are aligned, tested, and adjusted for optimal performance.

Why it matters:

Brakes are the most critical safety system on the bike. Platinum-level servicing ensures consistent stopping power, improved modulation, reduced noise, and confidence in all conditions, including wet or aggressive riding environments.

Cockpit Area:

What we do:

We inspect handlebars, stem, headset, grips or bar tape, and all control interfaces. The headset is fully stripped, cleaned, regreased, and reassembled. Controls, levers, and shifters are function-tested, refined, and adjusted for optimal ergonomics and performance.

Why it matters:

The cockpit directly affects rider control and comfort. Proper setup improves handling precision, reduces fatigue, and ensures safe steering under load or high-speed conditions.

Suspension:

What we do:

We inspect front and rear suspension components, clean and lubricate stanchions, and service pivot bearings where applicable. Suspension hardware is torqued to specification, sag is measured, and suspension settings are tuned to the rider’s weight, riding style, and terrain.

Why it matters:

Correctly serviced and tuned suspension improves traction, comfort, and control. Addressing wear early prevents costly damage and ensures the suspension performs consistently and predictably.

Bearings:

What we do:

All critical bearings, including hub, headset, bottom bracket, and suspension bearings, are inspected. Bearings are cleaned, regreased, replaced, or upgraded where necessary to ensure smooth operation throughout the bike.

Why it matters:

Bearings are wear items that directly affect efficiency and longevity. Servicing or replacing them at the right time prevents secondary damage and restores smooth, quiet performance.

Detailing & Finish:

What we do:

The bike undergoes a deep clean and polish, including ultrasonic cleaning of selected components where appropriate. Protective treatments such as chain waxing or ceramic coating are applied to enhance durability and cleanliness.

Why it matters:

A clean bike runs better, lasts longer, and makes it easier to spot potential issues early. Protective finishes reduce contamination build-up and extend service intervals.

Other Checks & Final Assessment:

What we do:

We perform a full safety bolt check, complete a comprehensive test ride, and carry out a final performance assessment to ensure all systems work together correctly.

Why it matters:

The final assessment ensures the bike leaves the workshop operating at its absolute best—safe, smooth, quiet, and fully optimised for demanding riding.

Our Goal:

Our goal with the Platinum Service is to deliver complete confidence—knowing your bike has been precision-serviced, professionally prepared, and restored to the highest mechanical standard possible.